Terms & Conditions
1. Introduction
1.1 These terms and conditions govern the provision of tuition services (in person and online) by HEMA Tutorial to its students. By enrolling in our services, you agree to comply with these terms and conditions. These Terms and Conditions should be read alongside, and in addition to, our Privacy Policy, which can be found at: www.hematutorial.com/privacy-policy
2. Services
2.1 HEMA Tutorial offers tuition services in various subjects and academic levels. We provide both in-person and online tutoring options.
2.2 The services include group sessions conducted by qualified tutors, as well as the provision of study materials, resources, and assessments.
2.3 HEMA Tutorial reserves the right to modify, suspend, or discontinue any part of the services at any time without prior notice.
3. Registration and Enrollment
3.1 To enroll in HEMA Tutorial's tuition services, you must complete the registration process, providing accurate and up-to-date information.
3.2 If you are under the age of 18, you must have the consent of a parent or legal guardian to enroll in our services.
3.3 HEMA Tutorial reserves the right to accept or reject any enrollment request at its sole discretion.
3.4 You are responsible for maintaining the confidentiality of your account credentials and ensuring that unauthorised individuals do not access your account.
4. Fees and Payments
4.1 Tuition fees for HEMA Tutorial's services are outlined on our website or communicated during the enrollment process.
4.2 Payment for tuition services is due in advance, according to the agreed schedule.
4.3 Late payments may incur additional charges or result in the suspension of services until payment is received.
4.4 In the case of prolonged non-payment, HEMA Tutorial reserves the right to terminate tuition services without further notice or obligation. Termination of services due to non-payment does not release the parent or stud from their financial obligations to HEMA Tutorial.
4.5 All fees paid to HEMA Tutorial are non-refundable, except in cases of service cancellation by HEMA Tutorial, withdrawal of the student prior to service commencement, or any exceptional circumstances.
5. Cancellations and Rescheduling
5.1 If you need to cancel or reschedule a tutoring session, you must provide notice to HEMA Tutorial at least 24 hours in advance.
5.2 HEMA Tutorial reserves the right to cancel or reschedule sessions in exceptional circumstances. In such cases, we will make reasonable efforts to provide alternative arrangements.
6. Code of Conduct
6.1 Students enrolled in HEMA Tutorial's tuition services are expected to behave in a respectful and responsible manner.
6.2 Students must follow the instructions of their tutors and refrain from engaging in any disruptive, abusive, or inappropriate behavior.
6.3 HEMA Tutorial reserves the right to terminate services for any student who violates the code of conduct without refund or further obligation.
7. Intellectual Property
7.1 All study materials, resources, and assessments provided by HEMA Tutorial are protected by intellectual property rights.
7.2 Students may use the provided materials for their personal use and academic purposes only. Copying, distributing, or sharing the materials without explicit permission is strictly prohibited.
8. Limitation of Liability
8.1 HEMA Tutorial strives to provide high-quality tuition services, but we do not guarantee any specific results or academic outcomes.
8.2 HEMA Tutorial and its tutors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services.
9. Privacy and Data Protection
9.1 HEMA Tutorial collects and processes personal data in accordance with applicable privacy laws and regulations.
9.2 Personal data provided by students will be used solely for the purpose of delivering tuition services and managing student records.
9.3 HEMA Tutorial will take reasonable measures to protect the confidentiality and security of personal data but cannot guarantee absolute security.
10. Governing Law and Jurisdiction
10.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments
11.1 HEMA Tutorial reserves the right to modify or update these terms and conditions at any time without prior notice.
11.2 Any changes to these terms and conditions will be effective immediately upon posting on our website.
Please read these terms and conditions carefully before enrolling in HEMA Tutorial's tuition services. By enrolling, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.